Sysomos has launched the first professional tool to manage Facebook Fan Pages. Whether you have single or multiple Facebook Pages, this tool makes it easier to moderate comments, automate tasks and run reports. As part of beta tests, Facebook Page Central has been used by a select number of companies on pages that have a few hundred to several million [...]

Visible Technologies, a service that helps companies monitor when they are mentioned on the web, launched today an upgrade of their platform today. With a new Google-inspired architecture it better distinguishes the relevance and the sentiment of the plethora of social media conversations. It is meant to help businesses make sense out of the noise of the social web. Clients [...]

Shoutlet, a social media management platform vendor, announced the launch of a Social Customer Relationship Management (SCRM) component aimed at helping companies monitor, understand, and build on relationships with fans through interactions on social media platforms such as Facebook, Twitter, and a brand’s own website. Shoutlet’s Social CRM solution enables brands and agencies to turn basic social media interaction into [...]

Virginia DeBolt in Tech, explains that Klout.com, a service that has measured a person’s influence and reach on Twitter, just added Facebook to its Klout calculations. To determine the level of influence of a person, Klout uses various data points which they then compile into what they call a ‘Klout Score’, which is intended to represent the user’s online influence [...]

The Jungle Torch SEO and Social Media Dashboard provides valuabe insights into a broad range of critical Web-based outlets. It consolidates a wide array of marketing analytics into a powerful, united, cohesive platform. The platform is powered by a custom-designed sentiment engine, and provides an intuitive, single view into Twitter, blogs and news analytics with a targeted identification of postings [...]

Attensity Respond for Social Media expands upon Attensity’s current solution for social media monitoring and measurement, Attensity360. By combining Attensity360 with Attensity Respond for Social Media it becomes possible to monitor and generate insights from millions of s, Facebook posts, review sites, blogs and more. The platform analyzes and classifies them using advanced semantic technologies selects the data that are [...]

Crimson-Hexagon announced a significant improvement to its Crimson Hexagon ForSight™ platform for social monitoring and analysis. The ForSight platform, which was initially developed at Harvard University’s Institute for Quantitative Social Science, delivers a real-time view of the level of engagement of customers online, as well as assessments of how they feel and think about relevant topics of interest to the [...]

The new dashboard incorporates location along with the usual Twitter tracking. The engine pulls in data from Foursquare and Gowalla, and aggregates “like” activity through Facebook’s open-graph protocol. Additional, a Klout-provided score is provided. The cost of these new services range from $499 to $2,499 a month. To read the original article, click here

LotusLive Notes features include rich email, shared calendar and instant messaging, all for $5 per user a month. LotusLive delivers email, Web conferencing, social networking and collaboration. In the latest release, there is an option to package LotusLive’s traditional service with LotusLive Notes for $10 a month. Additionally, IBM is launching a service called Communities, which provides a capability to [...]

Yammer released the first significant upgrade to its enterprise social media and microblogging platform. The Yammer 2.0 release adds a several applications to the original product, including Polls, Events and Links, and opens up the platform for developers to plug into. The new version also includes numerous enhancements, including the ability to message several colleagues directly and add others to [...]