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The Most Influential Customers Are on Twitter

An article by Brian Solis. An ExactTarget and Co study reveals an important part of the social ecosystem that demonstrates why businesses need to consider not just a 360 approach, but a socialized approach. Of the consumers surveyed, 72% publish blog posts at least monthly, 70% comment on blogs, and 61% write at least one product review monthly. The social [...]

The SharePoint50 Project: Top System Integrators and Consultants

Global 360, KnowledgeLake and EndUserSharePoint.com release the names of the first set of influencers in The SharePoint50 Project. Here’s the way it works. Global 360 and KnowledgeLake hired a third party research firm to find the main influencers when people are looking at purchasing SharePoint in the United States. You can read more about the process in a previous article. [...]

Underlying Principles of the Traackr Scoring System

A post on the blog of the Traackr influence measurement software. The author provides a  definition of online influence, and then explains the principles underlying the Traackr influence scoring system: “People influence people, Influence is always contextual, “influence becomes accurate when measured over time, No one size fits all when it comes to influence.” For more articles about a related [...]

Identifying Your Mass Influencer

For all the number-crunching – and subsequent debate – by various research firms to try to determine the dollar value of a fan or follower, these efforts do not fully take into account a fundamental fact about social networks: some fans or followers are worth more, or rather are more influential or valuable, than others. They are not valued for [...]

Engaging The Influencer on Twitter

There is a great misunderstanding that just because someone is popular it makes them influential. This couldn’t be further from the truth on Twitter. When it comes down to making sure your message is heard and ensuring that it spreads amongst your target audience, you have to engage with the right people at the right time with the right message. [...]

Influencing the Influencers Is Only the Beginning

Finding the influencers and offering free stuff (be it coupons, test drives or entertainment) is only the beginning. As Brian Solis puts it, “Recognition is a start. Reward is a gesture. Engagement and reciprocity is how we christen relationships.” For more articles about a related topic, see also The Problem with Influence and The Naked er: Traditional v. Contemporary Channels [...]

Find Niche Influencers in 5 Simple Steps

This post in ImSpike shows a way to identify niche influencers. Go to the homage page of the community hub, open Yahoo Site Explorer and plug in the URL, select to exclude inlinks from the domain itself, export the top results into an Excel file by clicking the TSV button. Open the file in Excel, use CTRL+F to search for [...]

Ning Introduces ‘Engagement System’

-By Mike Shields . Ning has launched a set of tools to help publishers and social community leaders to identify their most popular users—and turn them into brand advocates. The company has introduced what it’s calling the Ning Engagement System. Individuals and groups that use Ning to host social communities on the Web can now track what content drives the [...]

PeekYou: Initial Review and Some Thoughts About Online Identity

Marshall Sponder reviews PeekYou, which allows you to check people out on the web. You can find influencers by topics and location, and see who are the most influential people in a company. You can run PeekYou on Google Search Results. Influence scores are given. PeekYou takes into account your known presence and activity on the Internet, including blogging, participation [...]

Identifying Influencers and Measuring Influence

Maria Ogneva , from Attensity, in this post on the Customer Think blog, provides some pointers to identify influencers and measure their influence. Make sure that your monitoring platform has some kind of influencer identification tool. Use reports like “top sources” or “top authors.” Tools like Klout, a partner of Attensity, whose platform is integrated into Attensity360) assess a number of [...]